Support, Simplified

Automate your Shopify support tickets with AI that understands and responds instantly.

Rated 4.8/5 stars

★★★★★

Our Services

Automate your Shopify support with AI-powered ticket handling.

Fast Ticket Reading
Dashboard screenshot showing AI quickly scanning and tagging support tickets.
Dashboard screenshot showing AI quickly scanning and tagging support tickets.

Instantly categorize and prioritize every incoming ticket.

Visual of AI drafting smart, confident replies for customer support.
Visual of AI drafting smart, confident replies for customer support.
Illustration of tickets being routed to the right team members by language and topic.
Illustration of tickets being routed to the right team members by language and topic.
Smart Reply Drafts

Generate helpful responses your team can trust and send.

Ensure tickets reach the perfect agent every time.

Precise Ticket Routing

What users

are saying about tixolve’s AI support

Tixolve cut our support backlog in half within weeks. The AI drafts are impressively accurate and save us hours daily.

Mia Lee
Portrait of a smiling woman with short hair in a cozy home office setting.
Portrait of a smiling woman with short hair in a cozy home office setting.

Austin TX

Automating ticket routing with Tixolve means our team focuses only on tricky cases. It’s like having an extra teammate.

Photo of a cheerful man in casual wear working on a laptop in a bright coworking space.
Photo of a cheerful man in casual wear working on a laptop in a bright coworking space.
Raj Patel

Seattle WA

★★★★★
★★★★★

Fast Reads

Tixolve scans every ticket instantly.

Dashboard showing rapid ticket scanning with highlighted auto-tags.
Dashboard showing rapid ticket scanning with highlighted auto-tags.
Smart Replies

Our AI drafts replies based on your FAQs, giving your team confidence with every message sent.

Interface displaying AI-generated reply drafts alongside confidence scores.
Interface displaying AI-generated reply drafts alongside confidence scores.
Right Routing

Automatically send tickets to the right team members by language and category, so nothing slips through.

Snapshots

A glimpse into Tixolve’s AI-powered support in action.

Dark-themed dashboard showing AI-generated ticket replies with confidence scores.
Dark-themed dashboard showing AI-generated ticket replies with confidence scores.
Screenshot of auto-tagged support tickets categorized by urgency and language.
Screenshot of auto-tagged support tickets categorized by urgency and language.
Visual of routing interface directing tickets to specialized team members.
Visual of routing interface directing tickets to specialized team members.
Close-up of smart reply drafts ready for team review and sending.
Close-up of smart reply drafts ready for team review and sending.

Join Tixolve today

Get AI-powered support ticket automation now